Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for high-end electronics?
We offer express shipping on all orders. Domestic deliveries typically arrive within 2-4 business days, while international shipping may take 7-10 business days depending on customs processing.
Do all products come with a manufacturer warranty?
Yes, every device sold on Machines comes with a minimum 12-month manufacturer warranty. We also offer extended protection plans for accidental damage at checkout.
What is your return policy for opened gadgets?
We accept returns within 30 days of purchase. If the item is opened, it must be returned with all original packaging, cables, and manuals to be eligible for a full refund or exchange.
Are the electronics sold on Machines brand new or refurbished?
We primarily sell brand new, factory-sealed products. Any refurbished items are clearly labeled in the 'Certified Pre-Owned' section and undergo a rigorous 50-point quality inspection.
Which payment methods do you support?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for higher-priced equipment.
How can I track my order once it has been placed?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal where you can monitor your package's progress.