Returns & Exchanges
At Machines, we stand by the quality of our high-performance electronics and offer a 30-day return window for all hardware and accessories. If your device does not meet your professional standards, we are committed to facilitating a seamless exchange or refund process.
Initiate Request
Log into your account portal or enter your order number on our support page to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the device in its original manufacturer packaging with all included cables, manuals, and components to ensure a full refund.
Shipping and Labeling
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the unit's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing